NM
Nthabiseng M

1 reviews | Active since Dec 2020

25 Dec 2020, 08:13

Stop deducting interest when we haven't used your card

Ur bank charges are insane,, and what you doing is **********, I can't wait to finish paying you ND change the bank

0
Replies (2)
Capitec Bank
Capitec Bank's reply26 Dec 2020, 09:06
Official
Good day Nthabiseng

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Capitec Bank
Capitec Bank's reply28 Dec 2020, 09:49
Official
Good day Nthabiseng


Thank you for providing us with an opportunity to look into the matter. I sincerely apologize for the difficulty that you have encountered with regards to this matter.  We pride ourselves on delivering exceptional and unique service to our clients and take matters such as this very seriously. 

May you please provide us with contact number so that we may engage with you telephonically.
 
We look forward to hear from you soon.

Kind regards
Capitec Bank