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Stacey E

1 reviews | Active since May 2019

31 Mar 2024, 05:58

Stop Debiting my account!!!!

Im really upset with Capitec i have paid up an account years ago and they still keep debit my account but the account was paid up.they evn sent me an email to prove its paid up years later they start debiting an evn higher amount then suppose to.this needs to stop as i dnt evn use the account being debited and this is also against popi act as there was no debi check for this debit order

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Replies (1)
Capitec Bank
Capitec Bank's reply02 Apr 2024, 09:42
Official
Good day Stacey  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards 
Capitec Bank