ES
Estelle S
1 reviews | Active since May 2019
24 May 2019, 13:04
Stop credit card
Good day after so many camobacks still no answer. No my husband must Re-apply for credit card. Nobody ask Capitec to stop it. It's really hard breaking
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Replies (3)
Capitec Bank's replyOfficial
24 May 2019, 15:34I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply24 May 2019, 15:34
Official
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
ES
Estelle S's updateReviewer Update
24 May 2019, 16:40Brendon also did help my husband and he must re apply. We didn't ask nobody to stop and closed account. The lady who helped me that day did tell the lady. My husband wasn't in the bank. But we only whant to pay outstanding money. It's really hard. My husband whent back and must re apply no they told him he didn't earn enough. But with credit card outstanding he did get a loan of r62000 Capitec made a big mistake. The lady who helped me did phone 2 and my husband received a new credit card 2 day later and 2 days later card stopped. It's not fear
ES
Estelle S's update24 May 2019, 16:40
Reviewer Update
Brendon also did help my husband and he must re apply. We didn't ask nobody to stop and closed account. The lady who helped me that day did tell the lady. My husband wasn't in the bank. But we only whant to pay outstanding money. It's really hard. My husband whent back and must re apply no they told him he didn't earn enough. But with credit card outstanding he did get a loan of r62000 Capitec made a big mistake. The lady who helped me did phone 2 and my husband received a new credit card 2 day later and 2 days later card stopped. It's not fear
Capitec Bank's replyOfficial
26 Jun 2019, 11:09Good day Estelle S
Thank you for providing me with an opportunity to look into the matter.
As per the telephone conversations between our office and the account holder, the matter has been resolved and has been closed on our end.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsComplaint management Capitec Bank
Thank you for providing me with an opportunity to look into the matter.
As per the telephone conversations between our office and the account holder, the matter has been resolved and has been closed on our end.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsComplaint management Capitec Bank
Capitec Bank's reply26 Jun 2019, 11:09
Official
Good day Estelle S
Thank you for providing me with an opportunity to look into the matter.
As per the telephone conversations between our office and the account holder, the matter has been resolved and has been closed on our end.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsComplaint management Capitec Bank
Thank you for providing me with an opportunity to look into the matter.
As per the telephone conversations between our office and the account holder, the matter has been resolved and has been closed on our end.
Should you have any further queries in this regard, you are more than welcome to contact us.
RegardsComplaint management Capitec Bank