NZ
Nontando Z

1 reviews | Active since Aug 2025

08 Aug 2025, 15:31

Stop 73

Bad service i have experienced, this is the 3rd week now my account was blocked because I received a salary of 40k. I submitted the payslip and proof of employment still that was not enough. I am being told everyday that the matter is still under investigation. What the hell is that? That is my salary and I have proof of it. Why can’t the stop be removed? After being patient for too long now i feel like i am losing my mind.

0
Replies (2)
Capitec Bank
Capitec Bank's reply08 Aug 2025, 16:36
Official
Good day Nontando Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank

Best regards,

NZ
Nontando Z's update08 Aug 2025, 17:02
Reviewer Update
The number of people with blocked accounts seems to be escalating everyday, and it makes me wonder what ya’’ll do with our money! I regret the day I opened this account.