OP
Olona P
1 reviews | Active since Oct 2021
18 Nov 2021, 08:54
****** Refund
I've lost my patience with this bank every single agent I chat to on whatsapp has a different answer to the very same question. They don't train stuff at all. I'm waiting on a refund I made over 1 month ago they giving me the run around. They call center is even more useless they don't pick you listen to those nonsense voice prompts telling you agents are busy for an entire 2hours bull****. I want my money
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Replies (2)
Capitec Bank's replyOfficial
18 Nov 2021, 09:08Good day Olona
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply18 Nov 2021, 09:08
Official
Good day Olona
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
18 Feb 2022, 16:37Hi Olona
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply18 Feb 2022, 16:37
Official
Hi Olona
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank