Stole my deceased mothers money in savings account

I am disgusted with how sly banks have become to make sure that they can ***** money from you. It is disgusting. My mother had R960 in her savings account its not a lot but if I knew that Capitec would steel the money I would have withdrawn it before I went in to close her account with all the documents. U sat infront of two consultants and asked them what will happen and how do I get the money. Both told me that all they need is the death sertificate and her ID and then they would submit it and someone will contact me to get my banking details. 3 months later i phone their death claims department just to find out that now i must send them a letter from the high court saying that They can transfer the money to me. Really now you tell me this?

Lets be honest here you guys knew that if you told me to just withdraw the money before I close the account then you couldbt steel the money. This is probably how you **** lots of people with those small amounts.

You make me sick. And I will post my story everyday for all the people to take note. Please empty your loved ones account before closing it because Capitec's staff lies to you and you only find out of the fine print months later.