Stillbirth Claim

Dear Capitec Team,

I'm extremely disappointed and hurt by the lack of follow-through on your promises. Despite assurances that I would receive a call on January 30th, I'm still waiting - and it's now February 3rd.

This experience has left me feeling disrespected and unvalued as a customer. I'm seriously considering canceling my insurance policy, as it seems that my concerns and needs aren't being taken seriously.

I hope you can understand my frustration and take immediate action to address this issue.

Sincerely, Malefane GL