ES
ELAINE S

1 reviews | Active since Sept 2013

13 Jun 2016, 09:24

still waiting for feedback on how my money was ******ed

<p> 2 weeks ago i was ****** at capiutec without doing a withdrawal, a guy came to help me at the atm and without iving him my pin he stoled my card and with drew my salary...there was no security to assist me and when i wnet into the branch to lay acomplain i was told that numerous clients have been *****d like this however i wont get my money back</p> <p><br /> </p> <p><br />why shouldnt i get my money when im the loyal client, where were the securitys and if capitec knows this is happening and if they care for there members why not take actions put up signs etc</p> <p> </p> <p><br />i banked with Standard bank for 12 years and never experienced this, 7 months with capitec and they refuse to help</p> <p> </p> <p><br />I WANT MY MONEY BACK I WONT JUST LET THIS REST HERE</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply14 Jun 2016, 08:19
Official

I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.

Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank