SB
Silindile B
1 reviews | Active since Nov 2020
11 Jan 2022, 08:48
Still waiting for capitec to change my banking details so my loan can pay out
I'm so disappointed in the service I'm currently receiving my loan still hasn't paid out because you can't change my banking details, after a whole week I'm still waiting????
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Replies (3)
Capitec Bank's replyOfficial
11 Jan 2022, 08:51Good day Silindile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply11 Jan 2022, 08:51
Official
Good day Silindile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SB
Silindile B's updateReviewer Update
12 Jan 2022, 09:29No one has called me?? Why is this taking longer than it needs to?
SB
Silindile B's update12 Jan 2022, 09:29
Reviewer Update
No one has called me?? Why is this taking longer than it needs to?
Capitec Bank's replyOfficial
25 Feb 2022, 08:31Hi Silindile
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply25 Feb 2022, 08:31
Official
Hi Silindile
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank