EM
Esther M

1 reviews | Active since Mar 2014

18 Apr 2019, 09:14

STILL WAITING!!!!!

I AM SICK AND TIRED OF WAITING, I LOGGED A CASE 15DAYS (INCIDENT ********** 8) AGO ON HELLO PETER AND THE BANK PHONED ME AND TOLD ME SOMEONE WILL ASSIST ME AND THEY ASKED ME TO EMAIL: COMPLAINT MANAGEMENT AT CAPITEC AND I WAS TOLD THAT IN 7 WORKING DAYS THIS WILL BE RESOLVED AND I WILL GET MY UPDATED STATEMENT AND AM STILL WAITING! WHAT MORE DOES CAPITEC WANT ME TO DO TO GET THIS RESOLVED!!!!!!!

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Apr 2019, 14:31
Official
I acknowledge your posting, and have referred it to Carmenita Fortune for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank 

Best regards,