NM
Nerina M

1 reviews | Active since Jul 2023

18 Jul 2023, 22:45

Still on Hold

Always Believed Capitec was very efficient -SADLY NO LONGER. Money came into the account 8days ago Money on hold now by Capitec - suspicious account they say- but NO Proof!! 3 long phone calls later. 5 agents. Back n forth …. With different stories!! And still no resolve - Sadly. How many more calls do I have to make ???

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Jul 2023, 08:52
Official
Good day Nerina 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards Capitec Bank