Still no response, is it that difficult to communicate or provide feedback, through email

I have requested an opportunity to redeem and rebuild my credit worthiness, by asking CAPITEC BANK to assist me with a consolidation loan. I have pleaded with the hope , that my years of being a dedicated client would probably serve as merit. My outstanding debt is not more than 25,000.00, but i also do not have that kind of money at my disposal. I have app**** , but have been turned down by numerous banks. including CAPITEC BANK. I AM ASKING YOU TO AFFORD ME AN OPPORTUNITY however have not received any feedback , although the request was to make use of email correspondence as an alternative communication channel.