Still no resolution from Capitec

This has to be the most useless bank possible. Still no joy with my card activation now nearly 3 months. after last review they responded that they would contact me the next day that was the 3rd May 2024, I left for Munich on the 6th with no contact from them and no working card. On my return the messaged that they had tried to contact me. 1 week later. now trying to get some respnce from the Capitec lets chat on the app absolutely useless. as soon as they see there is a problem they end the chat. Really don't know haw to proceed. What a disaster. Card delivered 11 March 2024