Still no money

Im gatvol of Capitec i've complained last week sunday already agout my R1000.00 than i withdraw the money went off my account by no money came out of the atm.Ive been with capitec for a very long time to receive this service...Last week ive send an email aswell and a guy by the name of Keeran in the admin department rep**** to my email that someone will get back to me with feedback but theres still no joy.I ****ing want my money the schools are opening on the 13 and my children still doesnt have stationary but does capitec care about the clients i suppose not.Please sort it out and after its sorted out im going to another bank.UR ****ING SERVICE SUCKS BIG TIME.