Still NO LICENSE DISC!!

I have done my licence renewal on the banking app on the 17th December, I have nit received any communication as to when my disc will be arriving. because of this horrible experience I no longer want to be a client of Capitec, VERY FRUSTRATED , STILL NO LICENSE DISC and everyone at capitec promenade and watergate is *********** and no help whatsoever Capitec charges so much money for this horrible service!!!

if anyone cares to follow up for me where my disc is I would appreciate it ***