1 reviews | Active since Jul 2016
Still no contact made and I'm still waiting for my money
On Satuday 28th October my account was debited again for the amount of R674, which already came off my account on the 26th October.
I made a complaint about this on Sunday 29th October and I'm still waiting for someone from this useless bank to contact me to get a refund.
Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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Thank you for your post captured on Hello Peter. We are currently experiencing technical difficulties and sincerely apologise for the delay in responding to your post.
Our aim is to alleviate client frustration and therefore invite you to contact our Complaint Management department directly in order to expedite your complaint. We regret the inconvenience this may cause.
Thank you for your patience herein.
Complaint Management
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I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Good day Miss Daniels
As discussed telephonically, the issue was resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank
Good day Miss Daniels
As discussed telephonically, the issue was resolved.
Wendy Mbelekane
Complaint Management
Capitec Bank