still bad service
afterprevious complaint and excuses the documents were sent wich i signed online and returned ,today is day 3 with no feedback or correspondence once again,obviously customer satisfaction doesnt exist
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Capitec Bank's replyOfficial
29 Apr 2021, 13:59Good day
Thank you for bringing this matter to our attention. As per direct engagements with you, for the bank to be able to complete an application, all required documentation must be signed by all relevant parties and submitted. Our relationship manager will continue to liaise directly with you to ensure that the process is completed and your account is opened.
Regards,
The Mercantile Bank a Division of Capitec limited Team.
Regards,
Rose Semane
Thank you for bringing this matter to our attention. As per direct engagements with you, for the bank to be able to complete an application, all required documentation must be signed by all relevant parties and submitted. Our relationship manager will continue to liaise directly with you to ensure that the process is completed and your account is opened.
Regards,
The Mercantile Bank a Division of Capitec limited Team.
Regards,
Rose Semane
Capitec Bank's reply29 Apr 2021, 13:59
Official
Good day
Thank you for bringing this matter to our attention. As per direct engagements with you, for the bank to be able to complete an application, all required documentation must be signed by all relevant parties and submitted. Our relationship manager will continue to liaise directly with you to ensure that the process is completed and your account is opened.
Regards,
The Mercantile Bank a Division of Capitec limited Team.
Regards,
Rose Semane
Thank you for bringing this matter to our attention. As per direct engagements with you, for the bank to be able to complete an application, all required documentation must be signed by all relevant parties and submitted. Our relationship manager will continue to liaise directly with you to ensure that the process is completed and your account is opened.
Regards,
The Mercantile Bank a Division of Capitec limited Team.
Regards,
Rose Semane