NZ
Nerine Z
1 reviews | Active since Mar 2009
09 Nov 2023, 09:38
Still a useless complaints department
Placed a review on 06 Nov 2023 at 07:13, lodged numerous complaints with the official 'complaints' department, sent numerous follow ups. Still not resolved. Will be officially lodging a complaint with the Ombudsman today.
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
09 Nov 2023, 09:54Good day Nerine
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Nov 2023, 09:54
Official
Good day Nerine
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
NZ
Nerine Z's updateReviewer Update
09 Nov 2023, 10:33Same response as last complaint.
NZ
Nerine Z's update09 Nov 2023, 10:33
Reviewer Update
Same response as last complaint.
Capitec Bank's replyOfficial
09 Nov 2023, 11:46Good day Nerine
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Nov 2023, 11:46
Official
Good day Nerine
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank