Stick to agreed debit date Capitec

Item: Capitec Bank
Rating: 1
Author: Brian M

Today 23rd Sep 2020 a debit order went off from my account and our agreed debit date is the 25th of every month.

Can we please stick with the debit date that we agreed on before I move my business somewhere else...

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

23 Sept 2020, 11:14

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank

Capitec Bank's reply23 Sept 2020, 11:14

Official

Capitec Bank's replyOfficial

02 Oct 2020, 09:05

Good day Brian

I have attempted to contact you on a few occasions to no avail.

Please be advised the matter has been resolved on our side and feedback has been sent.
Should you require further assistance, kindly contact us directly.

Kind regards
Capitec Bank

Capitec Bank's reply02 Oct 2020, 09:05

Official