*********** & *****sters

29 april 2023 Capitec has blocked my husband account without even letting him know in advance, they claimed fica needs to be updated @capitec musina. He was told to get a temporary id since he lost the smart id which he did 1st week of may but they failed to assist him told him to wait till he has acquired smart id. 4th july he went bank with the smart id card consultant assist him said everything is fine he should just give it 30 minutes. On the 5th july he went back and asked to be assisted by the manager, after assisting him he was told within 24hours everything should be fine till today nothing is working. Why hire people who don't know your systems??????