NM
Nomande M

1 reviews | Active since Aug 2019

08 Sept 2021, 18:06

Sterotype capitec bank

Very stereotype personal. Mistakenly deposited to a wrong cellphone number and I was authenticated by the bank. Just because the person I deposited the money to didn't give a permission the bank refused to reverse the payment. I was told to seek legal assistance. Even when I tried to reason with the capitec personel that it will cost me more for legal assistance than the money deposited and if the person can see the payment but still refused to give permission. She said she can't assist me.

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Replies (1)
Capitec Bank
Capitec Bank's reply08 Sept 2021, 19:33
Official
Good day Nomande 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank