NM
Nsovo M

1 reviews | Active since Oct 2011

26 Jul 2019, 09:22

Stellenbosch Mafia Representatives

I dont think for a second that your firm understands the debt review process. All you see is another opportunity t ***** over a client! From an outstanding amount of R48000.00 to R97000.00 to a further R113000???!!!! Oh, and not forgetting the rude call centre agent who drop the call in my ear claiming that she cant talk to me any longer. Yes, an agent telling me when I'm done being assisted.

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Replies (2)
Capitec Bank
Capitec Bank's reply26 Jul 2019, 11:21
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply05 Aug 2019, 11:02
Official
Hi Nsovo

I trust you are well.

As per telephone conversation, we are awaiting the requested documents. 

Kind regards
Capitec Bank