*****s money

Be aware of Capitec Bank… They are quick to take money for prepaid electricity - but then the token doesn’t work! When this gets queried, you get told the case will be escalated and shouldn’t be more than 5 working days… It has now been almost 11 working days, and now I’m told that this is now in backlog and will take longer than 14 working days!!! PATHETIC!!! This is now the 2nd time this happens! The first time I spent R550! Nothing came from it! This time it’s R280 - and I’m sure I can just write this off as well… Definitely looking at other banks now! This is stupid…