bM
beuran M

1 reviews | Active since May 2017

04 May 2017, 10:06

*****ling Money

<p>hi</p> <p>the worst experience ever.So i withdraw money from a neighnouring bank clearly being aware if i use my capitec card bank charges will be charged. i withdraw the amount i wish and the slip came out with my balance and a sms notifictaion.so on the same day i go an withdraw later on at capitec bank and to my suprise the balance is 0.i go and report it in the bank they could just tell me there cant see anything only the withdraw they will investigate therre is nothing on my statement how ****en rediculious can that be as every ****en transaction from you bank should reflect on a bank statement.Who should we trust coz clearly we cant trust the bank anymore. I have recieved no feedback wat so eva the consulatnt just say its in process and the money that they stolle was my rent money i will not leave this like this CAPITEC REALLY CHANGED MY CONCEPT OF THEIR VALUES AND PRINCIPLE MXM ANGRY AS HELL .</p>

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Replies (2)
Capitec Bank
Capitec Bank's reply04 May 2017, 12:09
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply08 May 2017, 08:22
Official

Good day

Please note that we are trying to get hold of you.

Kindly contact us on ***and your reference number is ***7

Regards

Pheliwe

Complaint Management

Capitec Bank

Best regards,