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nadia L

1 reviews | Active since Mar 2015

08 Aug 2022, 16:01

*****ing money out of my account

Capitec you took money from my account Named adjustment fee I have nothing left

Give me back my money

0
Replies (2)
Capitec Bank
Capitec Bank's reply08 Aug 2022, 16:06
Official
Good day Nadia Louw

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards,
Capitec Bank
Capitec Bank
Capitec Bank's reply10 Aug 2022, 09:53
Official
Good day   Nadia Louw

We are so sorry for any inconvenience the technical issue may have caused you. Regrettably, the bank did not foresee this happening and guarantee you that we will do our best to prevent this from happening in future. Please check your bank statement via the App or ATM print out to verify your balance.

Capitec Bank strives to render excellent service to all our clients, and I hope that this isolated incident will not affect your trust in the bank. 

Kind regards

Capitec Bank