*****ing money from electricity purchases on the app!

Capitec is *****ing money from my electricity purchases, labelling them as 'overdue fees'... There is no record of any overdue fees on my app, nor can a person rack up debt on the app using a debit card. I am absolutely done with this company that consistently *****s from their clients and thinks a 'Live Better' initiative is going to make everything better. Ha, fat chance!