AR
Aletta R

1 reviews | Active since Oct 2010

12 Apr 2021, 13:29

*****ing Interest

On Capitec’s website they say that if you are unhappy they would like to hear about it and they will acknowledge it and contact you within 24 hours and give you feedback. Don’t believe a word. I started off being very impressed with Capitec and now very disillusioned. I have been underpaid interest and have been ignored after 3 e-mails, the first on 1st April.

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Replies (1)
Capitec Bank
Capitec Bank's reply12 Apr 2021, 15:03
Official
Good day Aletta

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank