*****ing from customers

Capitec has been charging me interest from the day I opened my credit card account. They advertise everywhere that it is up to 55 days interest free. The online flyer specifically states that Up to 55 days interest-free on all card and online purchases.To ensure you pay zero interest on card purchases, consistently repay the full balance before the next payment due date. Which I have done every single month. I have just wasted 30 min of my time speak to 3 different people who are not able to help me. Nosipo kept me for 15 min to advise me to speak to collections. I was transferred to Vuyo who dropped the call. I called back and then spoke to Zinhle who put me on hold for 15 min. I eventually dropped the call. I expect a call back to have this sorted out urgently as this is unacceptable!