LP
Lee P
1 reviews | Active since Oct 2015
25 Feb 2018, 13:17
*****ing
Went to capitec bank wynberg mall to deposit R2000 into my fixed account and asked the consultant is she sure the money is fixed she rep**** Yes. An hour later I checked the capitec app and saw that R40 was taken from the R2000.. Why are you *****ing your clients money!!!!
Helpful (0)
Replies (7)0
Replies (7)
Capitec Bank's replyOfficial
26 Feb 2018, 10:31I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply26 Feb 2018, 10:31
Official
I acknowledge your posting, and have referred it to Viwe Bokveldt for immediate attention.
Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
LP
Lee P's updateReviewer Update
26 Feb 2018, 13:04At capitec bank wynberg mall the manager is extremely unhelpful. He doesn't have respect for his clients. At the end of the ****en day I'm a client. No customer service Whatsoever
LP
Lee P's update26 Feb 2018, 13:04
Reviewer Update
At capitec bank wynberg mall the manager is extremely unhelpful. He doesn't have respect for his clients. At the end of the ****en day I'm a client. No customer service Whatsoever
LP
Lee P's updateReviewer Update
02 Mar 2018, 08:39STILL WAITING TO BE CONTACTED!!!!!! !
LP
Lee P's update02 Mar 2018, 08:39
Reviewer Update
STILL WAITING TO BE CONTACTED!!!!!! !
LP
Lee P's updateReviewer Update
02 Mar 2018, 14:32Wow capitec bank has the worst service. No contact yet.. No wonder you make the news for all the wrong reasons. I'M CHANGING BANK'S!!!!!
LP
Lee P's update02 Mar 2018, 14:32
Reviewer Update
Wow capitec bank has the worst service. No contact yet.. No wonder you make the news for all the wrong reasons. I'M CHANGING BANK'S!!!!!
LP
Lee P's updateReviewer Update
05 Mar 2018, 11:13Still haven't been contacted.
Should I log another complaint
LP
Lee P's update05 Mar 2018, 11:13
Reviewer Update
Still haven't been contacted.
Should I log another complaint
LP
Lee P's updateReviewer Update
05 Mar 2018, 15:32Still waiting for the branch manager to contact me. Can I PLEASE HAVE THE CEO EMAIL ADDRESS TO ESCALATED THIS HIGHER
LP
Lee P's update05 Mar 2018, 15:32
Reviewer Update
Still waiting for the branch manager to contact me. Can I PLEASE HAVE THE CEO EMAIL ADDRESS TO ESCALATED THIS HIGHER
Capitec Bank's replyOfficial
06 Mar 2018, 09:03Good day Ms Petersen
I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Best regards,
Capitec Bank's reply06 Mar 2018, 09:03
Official
Good day Ms Petersen
I trust that your issue is now resolved.
Viwe Bokveldt
Complaint Management
Capitec Bank
Best regards,