1 reviews | Active since May 2013
STAY VERY FAR AWAY FROM CAPITEC BANK.
Please, please stay as far away from Capitec as possible. They have no idea what they are doing. I have made payments on my Access facility, however they have lost the records of my payments, handed me over to attorneys and blacklisted me. Now they are unable to sort out their own bundle of mistakes. Their client service is pathetic and not capable to help. The one department has no idea what the other is doing. It is a total waste of time to go to a branch, speak to the manager, still unable to sort the problem that the self created. And they are most probably the worst when it comes to reckless lending. Please stay away from this bank (they are not even worth calling themselves a bank), there is obviously a reason why their bank charges are so cheap. It speaks for itself. Stay away for your own sanity.
I will definitely take my case my case to the Ombudsman, as Capitec themselves prompted me to do.
I just want to warn everyone out there, stay very far away from Capitec Bank. Somewhere along the line something will go wrong and you will have the hardest time of your life to try and sort it out.
This is not my first complaint against CAPITEC and I am sure this will not be the last. Good luck for all the Capitec clients out there.
I will definitely take my case my case to the Ombudsman, as Capitec themselves prompted me to do.
I just want to warn everyone out there, stay very far away from Capitec Bank. Somewhere along the line something will go wrong and you will have the hardest time of your life to try and sort it out.
This is not my first complaint against CAPITEC and I am sure this will not be the last. Good luck for all the Capitec clients out there.