Stay far away from capitec bank - poorest ranking customer service

Two weeks later and I’m still waiting for my paid up letters of all my accounts.

What putrid customer service is this. Visiting the branch on three occasions, only to be told no one can help me.

All my accounts are literally paid up and I’m still told to wait. After multiple calls to the call center only to be hung up on every time.

Then after settling the accounts and closing,I get told I owe a R6,44 that no one could explain where it came from. Then I get told to ignore it. Days later I get another notification that I owe R0.01.

What the hell is going on Where is there phone call I was promised.

After running around like a fool trying to get my paid up letters and not being successful, I literally missed a once in a life time job opportunity to work abroad.

Disgusted with Capitec bank