Stay Away. You'll be let down.

What a waste of good potential! Mercantile Bank just drops the ball. If you ever decide to open an account, please remember: - It is IMPOSSIBLE to change your business's contact details and/or address. Jumping through hoops and signing documents only for NOTHING to be done. - Don't bother with secure message - you'll get a generic response of "matter escalated" if you are even LUCKY to get a reply. - Mercantile's SWIFT SARS payment says the transaction was successfully released, hell even the money leaves your business account BUT SARS never receives the money. Good luck opening a secure message of urgency because Mercantile won't do the job either. - Your Account Manager is just a glorified position. They don’t do anything.

Mercantile needs a new HR department where they aren't afraid to fire underperforming staff members. There are a lot of people looking for employment in ZA so why keep the ******* ones?