CY
Craig Y

1 reviews | Active since Nov 2020

20 May 2021, 08:13

STAY AWAY MY MONEY GOT ****** BY CAPITEC BANK

i want you to read this carefully. so 5 months since my last post how capitec blocked my bank account and withheld my money from me, so after spending hours on the phone and spending so much money on airtime they still refuse to give back my money. iv provided them with proof or the items been sent and delivered and still no. the client is a disrespectful person and he told me over the phone he will not confirm receiving the items and i wont get my money back so the client is spiteful. and there for i loose my money because of this.tell me capitec how do you expect clients to stay with you if you do this to them??iv been with capitec for probably 10 years now and i get treated like this. i recieved a call from capitec where there was said we contacted the client he denies receiving the products we cant give your money back sorry so even though iv provided hard proof of shipped and delivered .they still take hes word of mouth.im really not happy the way iv been treated i mean there is the evidence iv given you everything to prove iv shipped the stuff but still you dont believe me i will never in my life recommend capitec to anyone infact i urge everyone to stay away far away they dont believe the proof provided by their clients basically saying that im talking sh.... so iv moved my business over to FNB my father ownes a holiday resort and used to process about 3million rands a year through capitec hes moved to fnb now because you guys are ************* to handle someone's money so this is my last comment about this place and capitec, take that money put it in your pocket and keep it because if i must get the client to agree hahaha then ill anyways never get the money back! so keep it i dont want anything to do with you guys ever again don't call me i wont answer don't send smses i wont reply just sit there and continue *****ing peoples money from them its what you do best

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Replies (1)
Capitec Bank
Capitec Bank's reply20 May 2021, 08:26
Official
Good day Craig 

Thank you for letting us know of your concern, and for your patience while we explore this matter.  We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank