SK
Sylvester K

1 reviews | Active since Sept 2014

06 Jan 2025, 20:58

Stay away from Capitec. Worse company ever

No debit orders loaded for my insurance for the 01st of January. I keep on calling and your call centre doesn't know what's happening. If the policy lapses. You are quick not too pay the funeral cover

0
Replies (2)
Capitec Bank
Capitec Bank's reply07 Jan 2025, 07:27
Official
Good day Sylvester Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards, Capitec Bank
SK
Sylvester K's update09 Jan 2025, 18:25
Reviewer Update
Thank you, the matter was finally resolved.

As a Bank, you really need to work on customer services.