Stay away from Capitec funeral policies

Capitec cares nothing for a grieving medically disabled 56yo client. Capitec is brilliant at passing the buck. 'Contact ombudman if you not happy they say.' I am confined to a hospital bed under critical care. Nobody at the 'high command' or their 'investigative' dept. is willing to phone the Doctor and funeral parlour to 'verify' my mother is dead (in spite of the local branch manager having done so, and me in possession of a death certificate) and attest to their findings so Capitec has to pay the paltry funeral policy. I cannot and may not be able to walk again. They insist I miraculously obtain affidavits. I have never been so sorry for joining a bank in my life. Buyer Beware. Shame on Capitec.