LK
Louwrens K
1 reviews | Active since Mar 2016
02 Jun 2026, 07:37
STAY AWAY FROM CAPITEC
On the 20th April an amount from a person that I do not know whas paid into my account. This amount was reveresed, but my account has been closed by Capitec without any evidence that I am in the wrong. My funds in my account has been taken by Capitec, and I am told that they will not give my my money back, nor re-open my account. Subsequint to that I opened a ***** case on there platform against them on the 18th May, but until today have had no reply except that they received it. I have done some more checks on Capitec and it seems that this is wat they do, I presume that is why they can keep there cost so low, they steel money from clients to do that. Also it seems that there funderal plans don't pay out, once you have become victum of them, you do more research and you will be frightenend by what they are doing, and everytime claming the poppy act that they can not give you answers. STAY AWAY FROM CAPITEC.
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Replies (2)LK
Louwrens K's updateReviewer Update
02 Jun 2026, 14:59So I received feedback from Capitec. I received an amount from my son, and according to them, this was flaged as "*****" although they received nothing from his bank, a person paid money into my account, that I don't know that I didn't request payment from, and his money was givin back to him, but my account is being offboarded. Fancy words right. I have to many transactions going in and out of my account. About 2 years ago I purchased a Capitec card machine, that would indicate to them, that I am running an informal business, right, wrong. Although I was approached by the sales person on a market, he knew I was doing sales at the market, selling the machine was ok, but now they claim they didn't know I was running a business? I get money I buy from suppliers, and I sell again. To many transactions. So everybody thinking of going to Capitec if you do business at a flea market, markets in general STAY AWAY, you will be put throw hell, and your account offboarded.
LK
Louwrens K's update02 Jun 2026, 14:59
Reviewer Update
So I received feedback from Capitec. I received an amount from my son, and according to them, this was flaged as "*****" although they received nothing from his bank, a person paid money into my account, that I don't know that I didn't request payment from, and his money was givin back to him, but my account is being offboarded. Fancy words right. I have to many transactions going in and out of my account. About 2 years ago I purchased a Capitec card machine, that would indicate to them, that I am running an informal business, right, wrong. Although I was approached by the sales person on a market, he knew I was doing sales at the market, selling the machine was ok, but now they claim they didn't know I was running a business? I get money I buy from suppliers, and I sell again. To many transactions. So everybody thinking of going to Capitec if you do business at a flea market, markets in general STAY AWAY, you will be put throw hell, and your account offboarded.
LK
Louwrens K's updateReviewer Update
03 Jun 2026, 15:39Sorry, how could I be satisfied? The ***** department closed the cases as they could not find any proof of *****, but now I am informed that even though I gave you a full detail of were I get my money, and how I spend my money, it is still not good enough. Not please send us the following, just it is not good enough and therefore we are closing the account as you have to many transactions on the account. I have confirmed with your agenst on the whattsapp, and they confirmed there is no limit on how many transaction you do as long as you have the money. But that is your reason for closing my account. How can I be satisfied, My account will be re-opened for 24hours - Never happened, I could not get into the app to transfer my money, your response, I have to go to a ATM to withdrawe the money, I stay 2 hours from the nearest town, and with diesel prices so high we don't go into town every day. Second, you send me a link on the whattsapp to download my statements, just one problem, I must verify it is me on the banking app, but I can't get into the app so how must I verify myself, so I have not been able to get my statements. I make a point of speaking to at least 1 person per day, showing them, all the information on what is happening with Capitec, everyday one person is changing there mind about Capitec and do not trust that there money is safe. I will really try to sort out this situation, as I will keep on posting on Hello peter, I will keep on telling people to be carefull of you. How can you close an account because I have to many transactions?
LK
Louwrens K's update03 Jun 2026, 15:39
Reviewer Update
Sorry, how could I be satisfied? The ***** department closed the cases as they could not find any proof of *****, but now I am informed that even though I gave you a full detail of were I get my money, and how I spend my money, it is still not good enough. Not please send us the following, just it is not good enough and therefore we are closing the account as you have to many transactions on the account. I have confirmed with your agenst on the whattsapp, and they confirmed there is no limit on how many transaction you do as long as you have the money. But that is your reason for closing my account. How can I be satisfied, My account will be re-opened for 24hours - Never happened, I could not get into the app to transfer my money, your response, I have to go to a ATM to withdrawe the money, I stay 2 hours from the nearest town, and with diesel prices so high we don't go into town every day. Second, you send me a link on the whattsapp to download my statements, just one problem, I must verify it is me on the banking app, but I can't get into the app so how must I verify myself, so I have not been able to get my statements. I make a point of speaking to at least 1 person per day, showing them, all the information on what is happening with Capitec, everyday one person is changing there mind about Capitec and do not trust that there money is safe. I will really try to sort out this situation, as I will keep on posting on Hello peter, I will keep on telling people to be carefull of you. How can you close an account because I have to many transactions?