SD
SANDRA D

1 reviews | Active since Jan 2011

31 Mar 2015, 11:20

Statement on Loan account

I called Capitec call centre on the 27th March for a statement the operator told me that \they"do not send statements"

0
Replies (4)
Capitec Bank
Capitec Bank's reply31 Mar 2015, 11:49
Official
Hello ALEXJAYD,

I acknowledge your posting, and have referred it to Zenande Tabata for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank

Best regards,

SD
SANDRA D's update08 Dec 2017, 12:11
Reviewer Update
I have yet to get a statement the loan is almost paid up
Capitec Bank
Capitec Bank's reply08 Dec 2017, 13:27
Official

I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Best regards,

Capitec Bank
Capitec Bank's reply12 Dec 2017, 08:19
Official

Good day

We have sent an email to *** to provide ID number or savings account number in order for us to assist you.

Complaint Management

Capitec Bank

Best regards,