1 reviews | Active since Mar 2020
Standing instruction form
This bank is ridiculous and ai ghetto. The consultants are clueless. Is problems after problems every month. When i get home i am closing my account.
So I work overseas for the ships and i receive international payment monthly. I been working since February. Two weeks back i received an email and sms that i need to fill in Standing instruction form so that my salary can be released monthly without a hustle. Last week i did fill in the form and emailed it to their two forex emails. I then send 3 more emails to follow up and to ask if they need anything else. There is no response or anything. The consultants on whatssup like are not helping. Can you just release my funds. i worked hard for my money also i have bills to pay . If someone owes the bank you make countless calls and even involve legal so please release my funds. Also I do not understand why cant we active our payments on the app like other banks🙄🙄.
Your now a big bank and "Global One" . Do better capitec. I am so frustrated and angry. Imagine having to send emails and 100 messages just to get your salary ***. I am tired shame. Explained my situation to 5 consultants on whatSap . Obviously i can not make calls from the ship
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
