TC
Thulani C
1 reviews | Active since Sept 2015
05 Nov 2015, 11:46
Standing an hour in a quuee
I arrived here for almost an hour now,there is 10 counters and only 3 consultants while there os a long quuee inside the bank..this is not acceptable as we have work to do and cant stay in the bank thw whole day..only people that are attended are the ones who come deposit the money..i only came to do a new card..
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Capitec Bank's replyOfficial
05 Nov 2015, 14:04Hello Pacmania612,
Please accept our apologies for the poor service experience you had!
Adwena Williams will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Adwena Williams will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply05 Nov 2015, 14:04
Official
Hello Pacmania612,
Please accept our apologies for the poor service experience you had!
Adwena Williams will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Adwena Williams will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank