*********** STAFF (collections@capitec)

I have never had such bad service from Capitec, I've been trying to change my debit order date from the last day of the month to the 10th of every month but that is a mission . This is the worst service ever!!!! They don't even bother to follow up yet they have all incident numbers. The next thing they will try to debug on the 31st and there won't be money in my account then I get black listed.. this is just the worst.. to even think that my salary gets paid to Capitec!!! I'm really thinking twice ... Very ***********.. I was told that they can't find the company on my Payslip yet they can see when the salary gets paid into their bank!!!! The 10th!!!!!! Simple thing changey debit order date ..Call my employer and confirm..what kind of madness is this.. the Lady from the Capitec Branch in Hilbrow has really tried everything to help but these collections people are just really not helpful at all!!!!!!! They can't even follow up!!