PL
Patricia L

1 reviews | Active since Dec 2020

04 Jun 2024, 10:45

*********** Staff

Capitec staff is so unprofessional and ***********, I am struggling to change a simple thing as debit order date from the 31st to the 10th of every month for my credit card with them. I get 5 calls from the every day advising me I am in arrears, I requested to change my debit order in April already.......what a bad service my colleague is experiencing the same thing as well.

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Jun 2024, 11:14
Official
Good day Patricia Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.