Stabbed in the back

These people act like they give a damn about people's wellbeing. I app**** for a medical emergency loan because I need to buy a new medical device. I'm told that they can't assist me with 35k, even though I needed more than that. All they ****en care about is them getting thier money back. I have been a ****ed loyal customer for more than 14 years and I mean in these 14 years my salary has been paid via this very bank including this past month without fail. Today I need financial aid I'm told about my wellbeing. What do you know about my wellbeing cause without this medical device and medication I'm definitely not going be well at all. What is the perpose of you asking what I need the money for if it will not be taken into consideration. If I said I wanted to go on vacation would it have made a difference? So if my very own bank that I have given my business to for all this years fail to help me in my time of need who is supposed to?? Why didn't you people say that you are not prepared to assist me with anything in my life before I waisted my time, busy telling myself that I have a reliable bank. Not knowing that you are just back stabbing monsters.