AM
Asanda M
1 reviews | Active since Jun 2021
01 Aug 2021, 08:00
SS-LEGCOV ********** debit
I am very disappointed in Capitec in not being able to protect it's customers!
I have had a debit order from a ss-legcov which I never took since March. When I went to Capitec they told me they can't cancel it for me and gave me a number to call. Having cancelled the cover last month after being debited 4 months I wake up today and the money has been taken again.
I am very angry that even though I've taken steps to cancel this cover it was still debited. A cover I did not even take!!!!! I am not suspecting that Capitec just might be working with these people to take our money!
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Replies (1)Capitec Bank's replyOfficial
01 Aug 2021, 08:16Good day Asanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 Aug 2021, 08:16
Official
Good day Asanda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
