Ss-LEGCOV and unauthorized debit orders

I was woken up by a message notification around 01:30 during the night to a capitec notification saying a debit order money out, mind you I don't even have any debit orders on my name or account, I check the reference it says "Ss-LEGCOV". I don't even know how was a debit order made and approved to go through without me being notified of it, now I can't even sleep anymore because how is it possible that I go to sleep with money in my account and I wake up to find nothing In it.

Capitec's poor management service is now being a real problem, how can a debit order be approved without knowledge by the client and only finds out about it when the notification comes in saying money out, and at the same time I can't even close that debit order, if this is a way of capitec ******ing money from their clients then I'll happily close my accounts with them and demand them to compensate my money back because this is ******* and very ********* business behavior from them, I've been hearing people complain about unauthorized debit orders that go off every month and I didn't believe such things can happen but now I know that capitec does not prioritize ethical behavior because what do you call this, debit orders get processed and approved without clients knowing?