SS-LEGCOV and SureSystems Debit Orders -

This rating of 1 start is quite high for this bank. if there were negatives, i would rate it negative 5. I encourage anyone reading this to run as fast as possible with their bread before this bank turns it into flakes.

There has been complains for years (since 2019) from hundreds if not thousands of clients of this bank about a debit order that reflects a ref: SS-LEGCOV. Also there is another ref reflecting SureSystems.

My girlfriend's account just got debited of an amount of R230.00 and R180 by this refs respectively.

What is so funny is that this are both debit checks. Now, according to my vast knowledge a debit check needs to be authorized by the client first, and in this case my girlfriend did not authorize anything in relation to this references.

Now, she went to this useless capitec or "DeBitec" bank and was told that this funds cannot be reversed and she was given the numbers of this non-existing companies that debited her to call them. She tried calling and the number was not going through. ***

Being mad as i was, I then called this useless bank and explained the story and also referencing my girlfriend's ordeal to a similar incidents that many clients encountered (check the link provided below for this) and no tangible solution was suggested to the matter.

The complains department was the most useless by telling me that she needs to open a case with the police and and give them a case number to investigate the matter and revert. Does this mean this useless bank cannot investigate this matter internally and provide feedback to the client? Do they know the effort of opening a case? 5 hours queue?

Now, me being me, and being allergic to nonsense, here I am writing this review. I am further going to make sure that this bank gets to be know for what it truly is and its poor services until it surrenders my girlfriends money. Yes, I am making noise about it because I gave it to her. I thought I should start here but from here I am logging a formal complain with them via e-mail so that i can pave my way to the Banking Ombudsman. If I fail on that platform too, social medial is also meant for spreading words right? Lastly, after getting all the responses from them and Ombudsman and still fell unsatisfied, I will lobby people to picket outside this useless bank's branches. I am willing to spend money to transport people to do this. Anyone reading this and wish to be part, please feel free to call me on 081 Two Nine Six Four Six Zero Four or send a whatsapp on 066 Two One Six Zero One Four Three I will create a group so that we can deal with this decisively.

This banks should be ashamed of itself. to my knowledge, it severs mainly the low income class but does care what happens to this poor people's monies. If needs be

If you think I am just trying to tarnish this thing called Debitec then check this link that qualifies my allegations: https://www.hellopeter.com/capitec-bank/reviews/capitec-ss-legal-debit-order-***

I definitely want "Debitec" to choose who it messes with in future. I never sleep without settling a score, that's not in the list of my priciples, never!