NM
Nicho M

1 reviews | Active since May 2020

30 May 2020, 08:31

Ss legal ****

What is ss legal. Please Capitec tell the public why you allow deductions in people's accounts without their consent. Specifically ss legal is deducting unauthorized amounts in my account and me I have never heard or seen any adverti*****ts about ss legal and yet you capitec allow it to deduct In my account please be professional and refund us the money deducted R175, it has been 3 months now

0
Replies (2)
Capitec Bank
Capitec Bank's reply31 May 2020, 10:14
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply02 Jun 2020, 17:13
Official
Good day Nicho M

As per our telephonic discussion, your matter has been resolved.
 
Should you require further assistance, kindly contact us directly.
 
Kind regards
Capitec Bank