AP
Adri P

1 reviews | Active since Jul 2020

30 Jul 2020, 11:42

SS Legal Cover ********** debit order

A debit order of R175.00 went off from my account on 29 June 2020 and on 30 July 2020.

The ref is SS Legal Cover. I have not given any authorization for this debit order. This needs to be refunded and debit order must be cancelled immediately.

On Investigation on internet I found that this company is a ********** company that have been deducting money from a lot of Capitec Bank customers.

I feel that since Last Year 2019 Capitec knew of this ********** debit orders that went off their customers’ accounts, and Capitec did not protect their customers against this company.

I feel that Capitec FAILDED to protect his customers.

I need Capitec to stop this debit order with immediate effect and pay my money back that was **********ly deducted from my account.

0
Replies (1)
Capitec Bank
Capitec Bank's reply30 Jul 2020, 14:44
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank