Spectacular Service Award to Richard Sofisa

<p>Today I would like to commend Richard as always for his unique and passionate level of service that he always seems to give his customers (who like me, are about to throw all the toys out the cot and revert to temper tantrums) to get the service we need. Since Wednesday 08 June 2016 I have been battling to get any sort of help from the call centre and it took me a week , numerous phone call and several emails to get to the bottom of a phone call made to a customer who currantly works overseas. No one could tell me who made to call and the nature of the call, as explained the nature of my daughter's job does not always allow her to receive calls whilst on shift. Within a matter of 5 minutes to be exact, Richard once again proved what Customer Service is all about and had this overdue issue sorted by calling me back and explaing to me what the hiccup was and the way forward, what an absolute "GEM" he is. Thank you Richard and may you go from strength to strength in the way you deal with customers and I sincererly wish you lots of luck and instant promotions.</p>