Spectacular Incompetence

I was caught in an online **** on Monday. About half an hour later, I realised it was a ****. I was advised to cancel my card, that will prevent the payment from being made. After doing that, and after reporting it on Capitec WhatsApp, and visiting the branch, they still paid these ****mers. Capitec showed no interest to protect my interest, and now that the money is gone, they want all kind of information. This is the highest degree of dereliction of duty, and unless they show some urgency, I will shower the media with their incompetence.