BM
Beauty M
1 reviews | Active since Nov 2011
03 Nov 2015, 15:48
Sorry, there's nothing we can do
I rushed to the branch after R4000.00 has been withdrawn in my account while i still had my card with me. All they could say was that \Sorry there's nothing we can do to help"i Logged a formal complaint with their call center two months ago & even now i haven't received any feedback. Capitec is a bank to run away from"
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Capitec Bank's replyOfficial
03 Nov 2015, 16:10Hello Okuhlekodwana,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Capitec Bank's reply03 Nov 2015, 16:10
Official
Hello Okuhlekodwana,
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank
Thank you for taking the time to raise your concerns and affording us the opportunity to address them.
Feedback will be provided within 2 working days, and I trust that this situation will be resolved to your satisfaction.
Roxanne Pridgeon
Complaints Management: Capitec Bank